Shipping & Delivery

At X42 Monitoring, we value your satisfaction and strive to provide a seamless shopping experience. Whether you need shipping details or returns information, our team is here to assist you every step of the way.

When it comes to shipping and delivery, our top priority is ensuring that your orders are dispatched promptly. While we strive to deliver your items as quickly as possible, please be mindful that we are based in a rural region, which may lead to slight delays.

If you have any questions at all please get in touch with us at support@x42monitoring.com.

Shipping & Delivery

All orders are shipped from the Gold Coast or Gin Gin, Australia.

All orders are shipped via Australia Post from our locations, with tracking numbers provided for your convenience. Depending on your location, deliveries typically take 3-7 business days for standard post within Australia. Regional deliveries and WA can take an additional 2-3 days.

For orders within Australia, we offer a flat fee of $25.

Please ensure you provide your full details and correct address when placing your order, we are not responsible for miss deliveries or return to sender due to incorrect and incomplete address/contact details. We offer delivery to PO Boxes, but we are unable to replace lost shipments.

- Australia Post within Australia is a $25.00 shipping charge with a tracking number.

- All orders are sent in plain packaging.

After we have shipped your order, you will receive a shipping notification email which will include your tracking number and shipping carrier so you can track your parcel's progress. Please remember to check your email junk folder, sometimes, certain email accounts will flag emails as spam, depending on your personal email settings.

Please note - The delivery time frames given are estimates provided by Australia Post, we have no control over delays within the postal service which can happen from time to time, please ensure you allow an adequate amount of time to receive your parcel for your event to avoid any disappointment, we do not offer guarantees on delivery time frames. Public holidays will affect deliveries and may cause delays within Australia Post.

Missing/Lost Parcels

In the rare event of missing or lost parcels, we take full responsibility and will gladly replace your order after a thorough investigation, excluding BO Pox deliveries. Additionally, our returns policy ensures a hassle-free experience for exchanges or store credits within 30 days of delivery, provided that the items meet specific conditions outlined in our policy.

Steel Tank with T-Piece

Polyethylene Tank T-Piece

Polyethylene Tank End Cap

Polyethylene Tank T-Piece

Sensor Node Installation T-Piece

Installation with a T-Piece for a 90mm Stormwater Overflow

The Node is designed to fit on a standard 90m stormwater pipes.

Items needed for installation, not supplied

1 x 90mm 90° Female and Female PVC Stormwater Junction – T-Piece
3 x Screws (Stainless or Hot-dipped galvanised self-tapping)
An additional short length of 90mm pipe
Roof and Gutter Sealant

Tools

Drill or screwdriver

Step by Step

Remove existing Stormwater Pipe

If present, remove the existing stormwater fittings from the overflow of the tank.
Remove Elbow piece if connected
Check inside the tank the fitting type, elbow or straight, to set fill height later

Setting up T-Piece

Test fit the new 90mm T-Piece
Check if an extension piece is needed.
If yes, cut the additional required piece to suit.
Cut the cable tie of the sensor cable without damaging the cable.

Installation of the sensor

Insert the sensor from the top and pull it out of the middle of the T-piece.
Gently insert the sensor into the tank, including the excess cable.
Apply sealant to joints. Set the T-Piece on top of the stormwater pipe and connect it to the tank.

IMPORTANT: Ensure no sealant is transferred to the metal piece of the sensor