Frequently asked questions
How do Homebase and Sensor Node communicate?
The Homebase and Sensor Node communicate directly using LoRa (Long Range Radio) technology. This allows the system to operate completely standalone , with no need for 4G, satellite, Wi-Fi, Bluetooth, or any internet connection.
How many tanks can the Homebase monitor?
The Homebase can monitor up to 4 tanks simultaneously; additional sensor nodes are needed.
How often is the water level measured?
The water level is measured every 60 minutes and automatically updated on your X42 Tank display. This ensures you always see near real-time information about your tank levels and receive alerts.
What materials are used in the sensor, and is it safe for drinking water?
The sensor is made from 304 stainless steel, ensuring long life and resistance to corrosion. The cable is made from PE (polyethylene), the same material used in drinking water bottles, making it safe for use in water tanks.
What is the max distance between the Homebase and the Sensor Node?
The maximum distance is 1km line of sight, including vegetation. The Homebase has a function that allows to view the signal strength.
Why is the display flickering?
The flickering is completely normal, it’s how the display keeps itself clear and accurate. The brief flicker helps remove any faint “ghost” images and happens automatically about every 60 minutes to maintain screen quality.
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